Before raising ticket to LnF (Logistic and Fulfillment) to check & reserve stock, OM Agent can check first from the following Excel Sheet – Stock List. Click here to check Stock List
  1. Go to Freshdesk
  2. Click New > New Ticket
  3. Pick a template and choose ‘Check stock with LnF‘
  4. Fill in the information required – Fill in ‘Contact‘ with our E-mail. Rest of the information is automatically fulfilled from the template.
  5. Fill in the Item/Link & QTY required > Click ‘Create’
  6. Once LnF (Logistic and Fulfillment) confirmed the stock, please edit reserve QTY on ERP SO (Sales Order) Line Item and Create DO Job (Delivery Order) accordingly. Click here to check how to handle Eezee Ex-stock Item
Post Tags:

Similar Posts

How to Create PO?

Byadmin

How do I start? Step 1. Go to Sales, click Sales Orders, search the SO (Sales Order) Reference, and click the SO#. Step 2. Before creating the PO (Purchase Order), please check the following: A. SO (Sales Order)  External and Internal Remark to see if there are any notes from the client.E.g.: Delivery should be…

What to do if there’s MOQ increment to the item you purchased?

ByNidia Cahya

A. For Direct Supplier A.1 Inform the supplier that the MOQ (Minimum Order Quantity) on the listing has not changed yet and still shows the previous MOQ (Minimum Order Quantity). Ask the supplier to amend the listing directly. A.2 Negotiate with the supplier whether they can give us the initial PO (Purchase Order) quantity. a….

What to do if there’s failed collection due to irresponsible Supplier? (E.g: Supplier said it’s ready for collection, but when we attempted collection, it’s failed due to the item is not ready)

ByNidia Cahya

A. Check with the supplier because the attempted collection failed and check whether the supplier can deliver to Eezee WH (Warehouse) FOC (Free of Charge). A.1 If the supplier can deliver to Eezee WH (Warehouse) Shift the PU under Supplier send – Eezee. A.2 If the supplier is unable to deliver to Eezee WH Check…

One Comment

  1. Pingback: How to Handle SO Ex-stock Item – WordPress on Google Compute Engine

Leave a Reply

Your email address will not be published. Required fields are marked *